Sturtevant Auto Salvage

Terrible customer service. Rude employees. No help from staff. No seating area for the long wait times. Clear favoritism for other customers. Initially they told me they couldn’t balance a tire but when I came back for a new one they said they would balance it, and they tried to charge me extra for it! I got what I needed, at least the closest they had to it. I do not recommend this place.

UPDATE: I've been to the lot several times. Scion tCs are scrapped right away. I'm looking for a color in specific since I need the bumper, door, mirror and hood. On an occasion the car I needed didn't make it to the lot. Guy had it on the lifted metal racks. He said it'd be on the lot later in the day or the day after. I came back the next day to find out the car was scrapped and was told that happens sometimes. (I live 40 minutes away). I left my info for a follow up on the parts I needed. I was never called, oh well. I check the inventory page often. tCs will disappear in 2-3 days. A whole car can't be taken apart in 2-3 days. I wish this place would hold on to a few of them longer like other cars that have been there longer and are ready to be scrapped but are still on the lot. It's all I would would ask for of this place. Other than that it's a good yard. Friendly cashiers. Good prices. Best salvage yard around. Everyone else is closing their yard or charge admission. Hoping to find a burgundy scion tC at your yard soon for spare parts.

I was shopping for a radiator when the receptionist picked up the phone and could not believe how inept and unprofessional she was. She had little idea what to look for and was giving me the wrong responses to data she was looking at on her computer screen. I had to explain to her the information in regards to the radiator I was looking for! I finally got impatient with her incompetence and just hung up on her!